Experience Is the Key:When it comes to choosing a freight forwarder that will help you clear your shipment,make sure you use a company with years of experience.The Reason been that,understanding of customs duties,demurrage and transportation is vital.
Pool of References:The Freight Forwarder must be able to provide Contactable References.A person/company that has used the forwarder services in the past.
Deep Of Networks:Do they belong to any Logistic Association in the country you are importing to or Agents that can assist should any problems arises.
Cargo Insurance:Does the freight forwarder has insurance policy in place that can cover your shipment in case of thefts,loss or damage.
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